Continuous Credential Prompt when accessing MIM Password Registration Portal

Recently I was at a customer site, setting up a Microsoft Identity Manager (MIM) 2016 environment, which included the deployment of the Self Service Password Registration and Self Service Password Reset portals. For additional security, I was using Kerberos instead of the default NTLM.

I finished installing the MIM Portal, Service, Password Registration and Password Reset Portals without any issues.

I then proceeded to securing all http endpoints by enabling them for SSL and after that removing the http bindings, so that you could access the MIM Portal, Password Registration and Password Reset Portals only via https. No issues there as well.

By this time I was pretty pleased with myself ūüėČ Everything was going as planned, no issues faced at all. Finally, lady luck was showering me with her blessings.

Having finished the installation and configuration, I proceeded to testing the solution.

The first thing to check was the MIM Portal site. I opened up a web browser and navigated to the Microsoft Identity Manager Portal. When prompted, I logged in with the mimadmin domain account credentials. I was successfully logged in and could access all the parts without any hitch.

Now kids, if you are faint at heart, be very wary of what happens next (hint. this is the time when you cover your eyes with your hands when watching a horror movie).

I then tried accessing the Self Service Password Registration Portal and got prompted for credentials.


I entered the mimadmin account credentials and pressed enter. Just as I thought I had successfully logged in, the credential prompt returned! hmm, that is weird. I was pretty sure I had typed the username and password correctly. Oh well, maybe I didn’t.

I typed the credentials again and pressed enter. Quick as a flash, the credential prompt returned! Uh? What was happening here?{scratching my head} Hmm, I seem to be making a lot of typos today. I carefully entered the username and password again, taking my time this time, to ensure I was entering it correctly. I then pressed enter and waited.

Well, I didn’t have to wait for long since within a second, I got greeted with the¬†Not Authorized screen!


Fascinating. It seems that lady luck had flown away because here indeed was an issue with the Self Service Password Registration Portal! Ok, Mister. Lets have a look at whats causing this kerfuffle!

I opened up the event viewer on the Self Service Password Registration server and went through each of the logged events in the Application and System logs, however I couldn’t find any clue as to why the credentials were not working. I secretly had suspicions that the issue could be due to Kerberos token errors, however I couldn’t find anything in the event logs to substantiate my suspicion. Hmm, the plot was indeed getting thicker!

I next started doing some Google searches, thinking that someone else might have encountered the same issue. Alas, it seemed that I was alone in my woes as the results seemed to be quite thin in regards to any possible solution for my issue.

Finally, I decided to follow my dear ol’ Sherlock’s advice “when you have eliminated the impossible, whatever remains, however improbable, must be the truth”

I went through the whole Self Service Password Registration setup process, checking each and every part of the configuration, to ensure that the values were as expected. After 10 minutes, I was almost done checking and no clues so far ūüė¶

Lastly, I opened IIS Manager and checked all the settings. Nothing here as well. Hey back up a bit. What is this?

The Self Service Password Registration Portal site had its useAppPoolCredentials set to False.


Now, this should be True! Is this what was causing the issue?

I quickly changed the value for useAppPoolCredentials from False to True.


I then opened my web browser again and navigated to the Self Service Password Registration Portal. Once again the familiar credential prompt came up. I entered the same credentials as before and pressed enter.

Woo hoo!! This time around I was successfully logged in.

I sincerely hope that this post helps others who might be encountering the same error.

Have a great day ūüėČ



Error rebuilding MIMWAL – File MicrosoftServices.IdentityManagement.WorkflowActivityLibrary.dll not found

A few days ago, I was going through the steps for compiling MIMWAL, as listed at and came across an interesting problem.

After I had rebuilt my Visual Studio package, I went to run Sign.cmd and kept getting the following error message


Error: File “MicrosoftServices.IdentityManagement.WorkflowActivityLibrary.dll” Not Found. You need to compile WAL solution first! Make sure you use REBUILD Solution menu. Aborting script execution…

This was quite bizarre as I had not deviated from the steps listed in the above mentioned article. It was time to put on my Sherlock hat and find the culprit behind this error!

I opened the SolutionOutput folder and compared the contents to what was shown in the article and found something interesting. The dll mentioned in the error was indeed missing!

Also the file MicrosoftServices.IdentityManagement.WorkflowActivityLibrary.pdb was missing.

This meant that there must have been an error when rebuilding the package in Visual Studio. I alt+tabbed to my Visual Studio screen and in the output pane, saw something interesting. It showed that there had been some issues while copying  MicrosoftServices.IdentityManagement.WorkflowActivityLibrary.dll to the SourceOutput folder.


The error

WorkflowActivityLibrary -> C:\MIMWAL-2.16.1028.0\src\WorkflowActivityLibrary\bin\Release\MicrosoftServices.IdentityManagement.WorkflowActivityLibrary.dll
1> Does C:\MIMWAL-2.16.1028.0\src\SolutionOutput specify a file name
1> or directory name on the target
1> (F = file, D = directory)? ?

seemed to indicate that when Visual Studio was trying to copy the two missing files, it hadn’t been able to determine if the destination folder ¬†SourceOutput was a directory or a file. This resulted in Visual Studio skipping the copy of these files. Doing some investigation, I found that the MIMWAL source package didn’t contain a¬†.\src\SourceOutput folder. This explained why Visual Studio was showing the above warnings.

Based on my findings, I found two solutions that helped resolve the issue

Solution 1

Rebuild the Visual Studio Package again. On the second try, since the SourceOutput directory now exists, the files will be successfully copied.

Solution 2

Before rebuilding the MIMWAL package, create a subfolder called SourceOutput inside the src folder

My preference is for Solution 2 as it means that I won’t get any errors.

After successfully rebuilding the MIMWAL package, I ran sign.cmd and this time around РSuccess! I got the expected result.



I hope this blog helps anyone else who might be having issues with compiling MIMWAL and running sign.cmd